Last updated: 9/8/25

Fizz N Chill (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with us in any way.

1. Information We Collect

When you use our website or shop with us, we may collect:

• Personal Information: name, email address, billing/shipping address, phone number, payment details.
  
• Account Information: login credentials, order history, subscription preferences.
  
• Technical Information: IP address, browser type, device information, cookies, and usage data.
  
• Marketing Preferences: your choices regarding newsletters, promotions, and communications.
  

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.
  
• Communicate with you about products, offers, and promotions.
  
• Improve our website, products, and customer experience.
  
• Provide customer support and respond to inquiries.
  
• Comply with legal obligations and prevent fraudulent activity.
  

3. Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties, including:

• Service Providers: payment processors, shipping carriers, and IT partners.
  
• Marketing Platforms: to deliver tailored advertisements (where permitted by law).
  
• Legal Authorities: if required to comply with applicable laws, regulations, or court orders.
  

4. Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Security

We take reasonable measures to protect your personal information through encryption, secure servers, and limited access. However, no online system can be guaranteed 100% secure, and you share information with us at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
  
• Opt out of marketing communications.
  
• Restrict or object to certain data processing.
  
• Request data portability.
  

To exercise your rights, please contact us at [insert support email].

7. Email & SMS Communications

If you subscribe to our emails or SMS alerts, you’ll receive updates on new collections, exclusive offers, and promotions. You can unsubscribe anytime by clicking the link in our emails or replying “STOP” to SMS.

8. Children’s Privacy

Fizz N Chill is intended for adults of legal purchasing age in their respective jurisdiction. We do not knowingly collect or store personal data from minors. If you believe we have collected such information, contact us to remove it.

9. International Customers

If you are accessing our site from outside the United States, please note that your data will be processed in accordance with U.S. laws, which may differ from your local data protection regulations.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated version will be posted on this page with the “Last updated” date.

11. Contact Us

For questions, concerns, or requests related to your privacy, please reach out to us:

📩 Email: info@fizznchill.com