Shipping Policy

Last updated: 9/8/2025

Thank you for shopping with Fizz N Chill! We aim to provide you with a smooth, reliable, and hassle-free delivery experience. Please review our shipping policy below for details on processing times, delivery options, and other important information.

1. Order Processing

  • All orders are processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on your location and chosen delivery method.
  • Estimated delivery times:


    Standard Shipping: 3–7 business days (within the U.S.)


    Express Shipping: 1–3 business days (where available)


    International Shipping: 7–21 business days, depending on destination and customs.

Please note: delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or customs inspections.

3. Shipping Restrictions

  • At this time, we only ship to locations where THC beverages are legally permitted.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or regions where restrictions apply.
  • Customers are responsible for ensuring compliance with local laws regarding THC-based products.

4. Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.
  • Tracking updates may take up to 24 hours to appear after your order is shipped.

5. Damaged, Lost, or Stolen Packages

  • Fizz N Chill is not responsible for lost or stolen packages once marked “delivered” by the carrier.
  • If your package arrives damaged, please contact us within 48 hours of delivery with photos, and we’ll work with you to resolve the issue.
  • For lost packages, please reach out to the carrier directly first. If unresolved, contact us for further assistance.

6. International Shipping & Customs

  • International customers are responsible for any customs duties, taxes, or fees imposed by their local government.
  • Fizz N Chill is not responsible for delays caused by customs clearance.

7. Contact Us

If you have any questions about shipping or need help tracking your order, please reach out:

📩 Email: info@fizznchill.com